Currently I’m a senior content writer for the global go to market team within Oracle’s Advanced Customer Services group. Previously, I was an outbound product manager for Oracle Field Service Cloud. I came to that role through Oracle’s acquisition of TOA Technologies, where I was a senior content specialist on the marketing team.
I’m most interested in articulating the capabilities of technical products and services in a way that helps consumers understand these products’ impact on their daily lives. I also like working with salespeople and assisting them in communicating effectively with customers and prospects.
Prior to working in tech I was online content manager at The Cleveland Museum of Natural History, where I managed social media, created audience-facing content including a quarterly membership magazine, and oversaw content creation for the Museum’s updated website. I created the “Discovery Starts Here” messaging for the Museum, which is still (even as of September 2016!) being used in Museum collateral.
As co-editor of OhioAuthority.com, I wrote articles on style, cooking, cocktails, shopping and the arts. You can see my author bio and explore the site by clicking here. I also worked as a content producer for the site, editing and publishing articles in the custom-designed content management system. Many of the photos and galleries on the site were also contributed by me. A significant part of OA’s push to the market included an early form of content marketing, with local experts contributing articles on everything from cocktails and travel to education and visual arts.
For more examples of my work, including feature stories and news articles for a national tech trade publication, please email me.